We request the customer to go review the items in their cart before placing the order. In case a customer adds a wrong item to their cart, All 4 Pet Care shall not be responsible to allow a return or exchange.

These are the rules applies to this policy

  1. Certain items such as food, grooming products, supplements, apparel, food etc. shall not be returned or exchanged once their seal is found to be broken.
  2. In case of any damaged or missing product, the customer is required to raise the request for return within 24 hours from the time of delivery, Once the request is made, the customer needs to provide visual proof (an image or a video) of the damaged product to All 4 Pet Care within 24 hrs from the time of delivery.
  3. All items that are to be returned must be unused and in the original condition with all their original tags and packaging intact and they should not be broken or tampered with.
  4. In the event that All 4 Pet Care accepts the return request raised by the customer, the customer will have to return the product, after that will the refund be credited to the customer’s account.
  5. Refund will not be processed until a quality check of the product is conducted by the experts

The product(s) must be returned unused and with their original packaging and invoice to:

All 4 Pet Care, Ghatkopar

Refund

Return could also result in refund of money in some of the cases.

Below are the rules applies to this policy

  1. In the event that All 4 Pet Care accepts the return request raised by the customer, the customer will have to return the product, after that will the refund be credited to the customer’s account.
  2. Refund will not be processed until a quality check of the product is conducted by the experts at All 4 Pet Care.
  3. The entire amount will be credited to the customer’s bank account within 7-8 working days after completing all the formalites.

Cancellation

In order to cancel the Order, customer have to Contact Us within 24 Hours from the order placed.

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